Development of ICT in Professional Work

ICT plays a critical role in many organisations of today. It is important in well-tried systems development methods as well as in recently improved object-oriented methods to support development of information and communication technology in many different organisations. The methods provide prescribed and formal ways to perform the development. This paper reports the results from two different studies performed. The first is an ethnographical study in the NU health care organisation in Sweden and the second is a case study carried out at the Wing of Såtenäs, an airbase within the Swedish Air Force and at Volvo Aero Corporation. The aim of this paper is to describe and analyse the character of professional work and its impact on development of information and communication technology. Professions consist of special competences and attitudes to the work they are performing. The professions of the health care workers and the flight technicians can also point this out.